Play for the experience
PachiPass exists to help you enjoy a slice of Japanese culture, not to encourage gambling. If you play, play for the experience, and know where to get help.
If any of these sound familiar, talk to someone. The services below are free and confidential.
050-5846-3952(Japanese)
Mon–Fri 10:00–22:00 (calls accepted until 21:30). Free apart from call charges. RSN (Recovery Support Network) is a helpline specifically for pachinko and pachislot problems. The number changed on 7 May 2026 (old number: 050-3541-6420).
0800-300-8355(toll-free)
English-language counselling and support line for people in Japan. For emergencies in Japan, call 110 (police) or 119 (ambulance and fire).
046-848-1550(main line, Japanese)
The National Center for Addiction Services Administration (Kurihama Medical and Addiction Center) has information on gambling addiction and treatment services in Japan.
Peer-support meetings, including in Japan. Use the meeting finder to search by location.
1800 858 858(24/7)
Free, confidential counselling and support by phone, live chat and email, any time of day.
1925(24 hours, free)
The Ministry of Health and Welfare’s 24-hour mental-health support line (Mandarin). Taiwan has no dedicated national gambling helpline that we could verify, so we list this general line. Full details on our 繁體中文 page.
1336(free, 365 days, 09:00–22:00)
The Korea Center on Gambling Problems (한국도박문제예방치유원) helpline for gambling problems (Korean). Not 24 hours: a chatbot and other channels are listed on its site. Full details on our 한국어 page.
183 4633(+852 183 4633)
The Ping Wo Fund’s gambling counselling hotline in Hong Kong (Cantonese).
A simple way to set a pachinko budget before you play: decide yen and time, pick a cheaper rate, take only that cash, and know how fast a machine uses it.
Free, confidential gambling helplines: the US, UK, Canada, New Zealand and Singapore, plus links for Japan, Australia, Taiwan, Korea and Hong Kong.
What ¥1,000 buys at 4-yen and 1-yen pachinko and at 20-yen and 5-yen pachislot, realistic first-visit budgets, and why you control your maximum loss.
Facts on this page were last checked against these sources on 4 October 2026. Rules, prices and venues change, so always follow the signs and staff at the venue.